Due
to unforeseen weather conditions or peak volume times, UPS may
experience unavoidable delays in package delivery.
While we make
every attempt to ship your order in a timely manner, we do not have
control over the final delivery date of your package.
We can not cancel or edit orders after they are placed.
Domestic Shipping Estimates and Holiday Deadlines
UPS
Ground: Delivery after 2-10 business days in transit*
UPS 3-Day
Select: Delivery 3 business days in transit*
UPS Second Day Air:
Delivery after 2 business days in transit*
UPS Next Day Air:
Delivery after 1 business day in transit*
*Business
days are Monday-Friday, excluding holidays and weekends. The day an
order is placed or fulfilled does not count as transit day. Please
allow approximately 1-3 business days for order fulfillment in most
cases.
**Delivery times are approximate for delivery to most US
States. Delivery estimates are not guarantees of order delivery
dates.
Orders addressed to PO Boxes will ship via UPS SurePost
This shipping method is an economy, residential, ground service combining the UPS Ground network with final delivery provided by the U.S. Postal Service. Orders shipped to PO Boxes are not eligible for expedited shipping methods.
Prior
to checking out, please visit the UPS website for more information on
their service levels and advisories:
UPS
Holiday Schedule and Cut Off Dates | UPS Service Type Definitions |
UPS Help Center
Free Shipping and Free Returns Offer: Orders with a subtotal of $150 or more are eligible for free UPS Ground service shipping to destinations in the US where UPS Ground shipping is available. This discount is automatically taken at checkout. No promo code necessary. During a Free Shipping promotion, the discount is only eligible for UPS Ground shipping to destinations in the US where UPS Ground shipping is available. In accordance with our return policy, a free UPS shipping label will be included with your shipment. If needed, a free UPS Ground shipping label for return service may be obtained online or by contacting customer service. This offer is not valid for international shipments to locations outside of the US.
If your order was placed before our shipping cut off time of 1:30pm EST on normal business days (Monday – Friday, excluding company holidays), it may be shipped the same day. We will make every effort to ship your order within one to three business days, but we cannot guarantee that orders will ship within one business day. We do not offer Saturday delivery and we do not ship orders on Saturdays, Sundays, or holidays. Please contact our customer service team with questions about estimated shipping dates.
You will receive an e-mail confirmation once your order has shipped. You may also find the shipping information for your order by looking up your order status here.
If you require your order to be delivered by a specific date, we strongly advise you to select an air or express service for your shipping method, such as Next Day Air or Second Day Air. Ground and 3rd Day Select service shipments may experience additional delivery delays and UPS does not guarantee the delivery date for Ground service. UPS offers an excellent tool for estimating delivery dates on their website. Please review the information above or visit https://wwwapps.ups.com/ctc/request?loc=en_US&WT.svl=SubNav
For
greater control over delivery options to your location, we highly
recommend UPS My Choice, a free service from UPS. My Choice users can
change delivery locations while their packages are in transit,
reschedule deliveries, and receive helpful tracking notifications
from UPS. Visit the UPS website to learn more and sign up for My
Choice: https://www.ups.com/mychoice/welcome.html
Shipping costs are provided directly from UPS.com and are based on a number of factors, including the service type, delivery location, distance from the shipping location, and dimensional weight of the package. UPS calculates dimensional weight by assessing the weight of the package contents and the size of the package.
International
We
are proud to offer international shipping.
Please expect orders
to be processed within 3-5 business days and anticipate approximately
2-3 weeks of shipping time. If you are having difficulty placing an
international order or have any additional questions our customer
service team would be happy to assist you via email or message.